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Volunteer with The Comfie Cat Shelter

Please complete the volunteer application below to let us know how you can help!

The Comfie Cat Shelter urgently needs volunteers! If you’re a passionate animal lover—especially of cats—or a retiree with some spare time, we have the perfect opportunity for you!

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Our dedicated volunteers contribute in various ways: some assist regularly, while others help with special events like fundraising drives, garage sales, and Christmas dinners/silent auctions. If you’re ready to make a meaningful impact and support this worthy cause, we’d love to have you on board.

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Fill out the application below to start making a difference today!

Intake Supervisor

Urgently Needed

Primary Office Coordinator Volunteer Position:

The Comfie Cat Shelter is seeking a dedicated and compassionate Primary Office Coordinator to join our team! This vital volunteer role ensures exceptional customer service for our visitors, adopters, donors, and volunteers while maintaining compliance with CCS policies and procedures. As the heart of our front office, you’ll manage daily customer care interactions and help create seamless adoption experiences for both our clients and our cats.

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A Typical Day Includes:

  • Greeting visitors and gathering information to better understand and support their needs

  • Responding to telephone and email inquiries

  • Providing guidance on:

    • Adoption counselling

    • Retention counselling

    • Relinquishment counselling

    • General animal care questions

  • Assisting with adoptions and acting as a knowledgeable resource about our adoption program

  • Ensuring adoptive families are fully informed about their cat’s needs, including follow-up care, behavioural questions, and rehabilitation requirements

  • Managing surrender applications

  • Maintaining records and performing general/advanced clerical duties

  • Processing adoption and service payments

  • Utilizing Shelterluv inventory and record management systems​

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Do You Have What It Takes?

  • Excellent communication and interpersonal skills

  • Strong customer service background (1–3 years in a fast-paced environment preferred)

  • Previous clerical experience

  • Animal care experience

  • A collaborative team-player mindset

  • Ability to lift up to 18 kg (40 lbs)

  • High School Diploma (or equivalent)

  • Open availability including weekdays, weekends, and holidays (rotated with two other Primary Office Coordinators)

 

Qualifications

  • Minimum 18 years of age

  • Reliable and able to arrive on time for scheduled shifts

  • Self-motivated and detail-oriented

  • Able to work independently

  • Able to build and maintain positive working relationships both inside and outside of The Comfie Cat Shelter

  • Must love cats 🐾

Urgently looking for Animal Intake Supervisor

Animal Intake Supervisor Volunteer Position:

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Time Commitment

3 hours 2-3 days per week. A minimum commitment of 3 months is required. Hours 8:30am-11:30am

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Role Description

  • Record / Monitor animal intake in isolation trailer

  • Engage / Monitor animal medication treatment plans with medical logs

  • Clean isolation trailer and cages. 

  • Stock trailer with needed towels, beds, litter, dishes, water

  • Remove discarded litter, garbage

  • Report animal welfare concerns to management

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Qualifications

  • 18 year of age minimum

  • Able to be at the shelter to begin on time

  • Must be self-motivated, detail oriented and work independently

  • Establish and maintain positive working relationships with others inside and outside of The Comfie Cat Shelter

  • Must love cats 

Moring Feeder Volunteers

Morning Shelter Feeders:

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Time Commitment

2 hours once per week (or more days if you wish), you pick your day. A minimum commitment of 3 months is required.

Hours 8:30-10:30am

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Role Description

  • Feed all cats in containment rooms

  • Feed all cats within the corridors of the shelter

  • Feed all cats in infirmary

  • After feeding is complete, condense multiple food bowl remains into single large plate and remove dirty dishes and take back to kitchen

  • Rinse all aluminum tins and put outside in supplied recycle bins

  • Clean kitchen area and wash up dishes/load dishwasher

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Qualifications

  • 18 year of age minimum

  • Able to be at the shelter to begin on time (these kitties get real excited for their breakfast)

  • Must be self-motivated and detail oriented

  • Establish and maintain positive working relationships with others inside and outside of The Comfie Cat Shelter

  • Must love cats 

Cleaning Volunteers

Urgently looking for Animal Cleaning Team Member Volunteers

Cat Cleaning Team Member

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While not the most glamorous role, our Cat Cleaning Team play a vital role in assisting the shelter to function. It is a critical part of keeping the cats healthy and safe while in care at the shelter.
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Time Commitment

1-3 hours once per week (or more days if you wish), you pick your day. A minimum commitment of 3 months is required.

Morning Hours 10am-1pm (or at least some of that)

Afternoon Hours 2-5pm (or at least some of that)

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Role Description

Note: The following duties will be dispersed evenly between available volunteer cleaners

  • Arrive onsite for 10am for the morning shift

  • Retrieve any remaining dirty dishes from morning feeding

  • Pick your room to clean and follow our easy step-by-step process:

  1. Clean/refresh all existing cat boxes of fecal matter and replace boxes with clean ones

  2. Sweep room area, moving obstacles out of the way and replacing when done

  3. Wipe down walls and perch surfaces with supplied required cleaner

  4. Complete room by mopping floor with supplied required cleaner

  • This format is to be followed for every room until rooms have been reset

  • Please return all mop buckets, mops, brooms, fecal bins and cleaning supplies back to their proper location at end of shift so no items are cluttering the hallway

  • Hallway is mopped at the very end

  • We encourage each volunteer to engage with cats for socialization and enrichment purposes upon room completion, it is a win/win for both cats and volunteers

  • We ask all volunteers interacting with cats in the rooms they are responsible for, to identify and report any behavioural concerns

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Qualifications

  • Minimum age 15 years

  • Able to be at the shelter to begin on time

  • Must be self-motivated, detail oriented and work independently

  • Establish and maintain positive working relationships with others inside and outside of The Comfie Cat Shelter

  • Must love cats 

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*If you are unable to perform a task above (eg. you don't have a car) please let us know when asked.

**Should you choose to volunteer specifically for weekend cleaning, we ask that you commit to 2 Saturdays OR 2 Sundays a month. 

Kitchen Helper

Laundry / Kitchen Helper Team Member

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While not the most glamorous role, this is a critical part of keeping the cats healthy and safe while in care at the shelter.
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Time Commitment

1-3 hours once per week (or more days if you wish), you pick your day and pick your choice of morning or afternoon. A minimum commitment of 3 months is required.

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Role Description

  • Arrive onsite for morning or afternoon shift

  • Fill dishwasher and run it

  • Wash any remaining dishes or empty dishwasher once cleaned

  • Put away all clean dishes and minor cupboard organizing 

  • Facilitate washing/drying/folding of towels/bedding in laundry room ready to be cleaned

  • Wash any litter pans ready for cleaning

  • Sweep the kitchen floor with a good once over

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Qualifications

  • Minimum age 15 years

  • Able to be at the shelter to begin on time

  • Must be self-motivated, detail oriented and work independently

  • Establish and maintain positive working relationships with others inside and outside of The Comfie Cat Shelter

  • Must love cats 

Front Desk Reception

Front Desk Reception Volunteer Position:

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Time Commitment

4-6 hours per week, you pick your day. A minimum commitment of 3 months is required. Hours 10am-4pm (or at least part of that timeframe, coverage in the afternoon is most helpful, you pick your day)

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Role Description

  • Greet visitors - You will be the first point of contact

  • Answer phones

  • Handle emails

  • Provide responses to any general questions on adoption/surrender/volunteering

  • Relay any urgent concerns to the appropriate team member

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Qualifications

  • 18 years of age minimum

  • Excellent customer service skills

  • Speak and write in clear, thorough and timely manner using appropriate communication tools and techniques

  • Self-motivated and detail oriented

  • Establish and maintain positive working relationships with others inside and outside of The Comfie Cat Shelter

  • Must be passionate about animal welfare

Petsmart Voluneer

Adoption Centre at Petsmart Orillia

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Time Commitment

1-3 hours once per week (or more days if you wish), you pick your day and time within store hours. A minimum commitment of 3 months is required.

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Role Description

  • Feed all cats in condos (six condos total)

  • Provide fresh water for cats in condos as refresh water in community area while they are socializing

  • Clean litter boxes in condos and the one in social area

  • Reset (clean) kitty condos

  • Record cat health (what you have observed ie. eating/drinking/voiding etc. within log book

  • Must be able to assist potential adopter in filling out adoption application. NOTE you will not be processing the adoptions

  • Enjoy time playing and socializing with kitties.

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Qualifications

  • 19 year of age minimum

  • Able to lift kitties into condos

  • Must be self-motivated and detail oriented

  • Must love cats 

Feline Socializer

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Time Commitment

Any afternoon between 2-4pm once per week (or more days if you wish), you pick your day. A minimum commitment of 3 months is required.

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Role Description

  • Playing with the cats, engaging, petting, gaining trust of some felines that may not be as social

  • Brushing/grooming and checking ear cleanliness

  • Observe any medical distress concerns and reporting it to management

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Qualifications

  • You will be required to sign a waiver of non-liability regarding possible bites, scratches and the like.

  • Minimum age 19

  • Must love cats 

*This position does NOT qualify for student volunteer hours.

Feline Socializer
Special Interest

Special Interest Volunteer Positions:

Special areas of interest are in need of volunteers. These skills or qualifications which have to be discussed with the Manager. For example, only Vet Tech students or others with health care experience would be allowed to administer medications or deal with cat health issues in the infirmary. Many of the tasks below require time in the evening and/or weekends. 

  • Events/Fundraising Committee

  • Communications Committee

  • Maintenance/Repairs

  • Computer/Administration

  • Vet Assistant/Vet Tech Student

  • Photographer

  • Driver

Join Our Team: Event Support Squad Member

 

Do you love lending a hand and helping events run smoothly? We’re looking for enthusiastic, reliable volunteers to support our fundraising and adoption events. As an Event Support Squad Member, you’ll help create a welcoming, fun environment that connects our community with the cats who need them most without having to plan the event yourself.

This is a perfect role for someone who enjoys teamwork, meeting people, and pitching in where needed.

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Your Commitment:

⏱ Flexible commitment: sign up for events that work with your schedule
🗓 Most events happen on weekends or evenings
📅 No minimum weekly shift required: just help out when you can

🚘​Volunteers are responsible for their own transportation to and from events

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You may be doing:

Before the Event:

  • Set up tables, chairs, signage, cat-themed décor, donation stations, and raffle tables

During the Event:

  • Greet guests and help them feel welcome

  • Sell raffle tickets or merchandise

  • Keep tables and supplies organized and stocked

  • Direct visitors and answer general questions at adoption events

After the Event:

  • Take down tables and décor

  • Pack up supplies

  • Leave the venue clean and tidy

 

You’re a Great Fit If You…

  • Are reliable, punctual, and able to follow directions

  • Are friendly, approachable, and enjoy talking with people

  • Can lift up to 25 lbs and are comfortable standing for parts of the event

  • Work well as part of a team

 

✨ Why Volunteer?

This is a fun, social volunteer role that lets you be right in the action. You’ll meet fellow cat lovers, help raise crucial funds, and make sure every event is a success.

 

📩 Apply now and be part of the team that brings our events and our mission to life!

Volunteer Application

Please fill the application out on a desktop computer

Availability for cleaning or front desk positions.
Volunteer areas of interest, click all interested areas.

*Volunteer Affirmation, Confidentiality Agreement and Liability Waiver*

 

Affirmation: By submitting the above application form, you affirm that the facts set forth in it are true and complete. You understand that if you are accepted as a volunteer, any false statements, omissions, or other misrepresentations made by you on this application may result in your immediate release as a volunteer.

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Confidentiality Agreement: At all times, you agree to respect the privacy and dignity of the animals, clients, donors and volunteers (including board members) and will follow the mission, vision, philosophy and mandate of The Comfie Cat Shelter. You acknowledge that, as a volunteer of The Comfie Cat Shelter, you may have access to private and confidential information or documents pertaining to clients, donors, volunteers, staff and/or Board members.

 

For all private and confidential material, you agree to exercise reasonable care and caution to protect and maintain total confidentiality. You will not read records or discuss related information unless there is a legitimate purpose. You will not discuss confidential Shelter information with others, including immediate family members, who are not also volunteers of The Comfie Cat Shelter, during and after your tenure as a volunteer.

 

You agree not to remove, temporarily or permanently, any confidential records or information from the premises of the shelter without the express consent of the Shelter Manager.

 

You agree to release any information and/or physical assets of The Comfie Cat Shelter (eg. Website administrator passwords, electronic files, key) to the Shelter immediately upon your cessation as a volunteer. By submitting the above application, you affirm that you have read, understand, agree to and will abide by this Confidentiality Agreement and grant The Comfie Cat Shelter permission to contact the references listed in the application.

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Liability Waiver: You acknowledge that, as a volunteer of The Comfie Cat Shelter, you may be in regular contact with pets and this may include assisting with pet adoptions at other venues.

 

You understand that The Comfie Cat Shelter is not responsible for any illness or injury caused by any animals you come in contact with during my volunteer work.

 

You agree to hold harmless and release from liability The Comfie Cat Shelter should I become sick or injure as a result of my volunteer work.

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